Main Office 
 (302) 834-0200

 723 Rue Madora Drive
 Suite 1
 Bear, DE 19701
 (302) 834-3196 fax


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FAQs

Here a few of the commonly asked questions we receive on pools and service.

  1. How long does it take to install an in-ground swimming pool?
  2. How long does it take to replace an in-ground vinyl liner?
  3. What kind of warranties do you carry on your products?
  4. Are you a member of the Better Business Bureau?
  5. Are you a member of the NSPI (National Spa & Pool Institute)?
  6. Do you offer pool opening and closing services?
  7. Do you sell or install above ground pools?

1. How long does it take to install an in-ground swimming pool?

For Steel Wall/Vinyl Liner, the average time is 2-3 days. For Concrete, the average time is 6-8 weeks. For Fiberglass, the average time is 3-4 weeks.

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2. How long does it take to replace an in-ground vinyl liner?

Once we receive your custom made liner for Merlin Industries, depending on the type/condition of the pool bottom, and how much debris removal is involved, the average replacement time is 5-8 hours. Merlin normally takes around 3 weeks to make your custom liner.

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3. What kind of warranties do you carry on your products?

Our vinyl Merlin Industries liners carry a 20 year warranty on the heat welded seams. Our Merlin Industries safety covers carry warranties ranging from 10 years — 20 years, depending on which type of material you choose. All Pentair equipment carries a one year warranty.

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4. Are you a member of the Better Business Bureau?

We have been a Better Business Bureau member in good standing since our inception, for almost two decades.

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5. Are you a member of the NSPI (National Spa & Pool Institute)?

We have been a NSPI Member and Certified Pool Operator in good standing since our inception, for almost two decades.

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6. Do you offer pool opening and closing services?

Yes, we do offer a full range of pool openings and closings. Please contact one of our service representatives for more details.

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7. Do you sell or install above ground pools?

No, we do not sell, install or service above ground pools or replace/repair above gound liners.









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